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Privacy Policy

At Twinkle Pole BV, we highly value your privacy.  This Privacy Policy explains which personal data we collect, why we collect it, and how we carefully protect your information.

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1. Who We Are

Twinkle Pole BV Steenhoffstraat 1 3764 BH Soest The Netherlands

Email: sales@twinklepole.com Chamber of Commerce: 99261928

We are responsible for the processing of personal data as described in this Privacy Policy.

 

 

2. What Data Do We Collect?

We process personal data that you provide to us directly, such as:

  • Name

  • Address details

  • Email address

  • Telephone number

  • Order and payment information

  • Correspondence (e.g., emails)

We also automatically collect data through our website, including:

  • IP address

  • Browser information

  • Click behaviour and website usage

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3. Why Do We Process Personal Data?

We use your data for the following purposes:

  • Processing and shipping orders

  • Customer service and communication

  • Improving our website and services

  • Administrative and legal obligations

  • Marketing communication (only with your consent)

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4. Retention Periods

We do not retain personal data longer than necessary for the purposes for which it was collected, unless we are legally required to keep it for a longer period.

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5. Sharing Data with Third Parties

We only share your data with third parties when necessary for:

  • Payments

  • Logistics partners (delivery services)

  • IT services such as hosting and email

  • Legal obligations

We enter into data processing agreements with these parties to ensure your privacy is protected.

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6. Cookies

Our website uses cookies to improve functionality and analyse usage. During your first visit, we request your consent for placing cookies that are not strictly necessary.

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7. Security

We take appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access.

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8. Your Rights

You have the right to:

  • Access your personal data

  • Have your data corrected or deleted

  • Object to data processing

  • Withdraw your consent

  • Transfer your data (data portability)

You can exercise these rights by contacting us at sales@twinklepole.com.

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9. Minors

Our website and products are not intended for children under the age of 16. We do not process data of minors without parental consent.

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10. Changes to This Privacy Policy

Twinkle Pole BV may update this Privacy Policy from time to time. The most recent version will always be available on our website.

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